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BOOKING CONDITIONS
– Call or text Rose at +84 (0) 918 608 993 (also available on Whatsapp, Facetime) OR text messages to our Facebook/ Instagram to check for availability and any further information you may require.
– If you decide to book, we will send you a deposit request. The booking is based on first come first serve and is considered completed when we receive your deposit.
– By confirming your booking, you agree to all the booking and cancellations conditions stated herein and in other communications between you and us.
CHECK-IN & CHECK-OUT
Check-in is from 1:30pm on arrival date and check-out is by 11:30am on the departure date.
CANCELLATION CONDITIONS
If you cancel your booking, the fees below will be applied:
– cancel at least 45 days before check-in date: charge 30% deposit
– cancel at least 15 days before check-in date: charge 60% deposit
– cancel less than 15 days before check-in date: charge 100% deposit
– (for cancellarion of other services only) from arrival date: 100% total price
TRANSPORT & OTHER SUPPORT
* Train or Bus?
The train arrives in Lao Cai city, which is ~30km far from Sapa town and you need to take a taxi to Sapa town. Unless you take the tourist trains, the normal trains are not comfortable. I recommend you to take the comfortable private cabin sleeping bus (with A/C, massage beds, curtains for privacy, and only have 20-22 beds instead of the normal 36 beds so it is wide and comfortable). There are day and night buses with many time slots and arrive Sapa town directly. Then, you take a taxi (20mins) to our home which is 12km far from Sapa town. We can help you to book the sleeping bus and taxi without extra charges.
* Taxi/ Private car services
We can support you to book the bus or private car to other destinations, without extra charges.
* Fansipan cable car tickets
We can support you to book the tickets to save time, without extra charges.